Privacy Notice for Parents & Guardians
At Calm Pathways, we take your child’s privacy very seriously. This guide explains how we handle their personal information with the same gentle, person-centred care that we bring to our coaching sessions.
What information is collected?
We collect basic details such as your child's name, age, and contact information. We also hold session notes and information regarding their SEND or mental health needs to provide the best possible coaching.
How is data stored?
All information is kept securely in password-protected digital systems or locked files. We keep these records for up to 7 years after coaching ends, in line with professional insurance requirements.
Who we may share it with
Confidentiality is key. We only share information with your permission, or with safeguarding partners (like your GP or CAMHS) if we have serious concerns about your child's safety or well-being.
Your rights
You and your child have the right to see the information we hold, ask us to correct mistakes, or request that data be deleted. You can raise any concerns directly with us at info@thecalmpathways.co.uk.
A Note on Confidentiality & Safeguarding
While our coaching is a private space for your child to grow, their safety is always my primary concern. I work collaboratively and transparently, ensuring that if any safeguarding issues arise, the right support is put in place immediately.